This privacy policy explains what information Twenty Two Hockey Consulting Ltd (“us,” “we,” “Company”), operating as Wick Hockey, collects when you use this service, how we use and store it, and your choices.
We take privacy seriously. We do not rent, sell, or share your personal information with third parties except as described in this policy (including our platform provider, Uscreen, and payment processors when you pay).
We may update this policy from time to time. If you have an account, we will try to email you about material changes. Please also check this page for the latest version.
You can review, update, or request removal of your personal information by contacting us at info@wickfest.ca, or by logging into your account and updating your details under Settings.
We only collect personal data you provide (or that is generated when you use the service). What we collect depends on whether your account is free or paid.
Free accounts
(including free forever coupons, free partner/organization access, and other free offers that do not require payment)
For free accounts, signup is minimal. We typically only collect:
Full name
Email address
Password
We do not require billing or credit card information for free accounts.
Paid accounts
(including paid subscriptions, free trials or free periods that convert to paid, and any plan that requires a payment method)
For paid accounts, in addition to name, email, and password, we may collect:
Address, phone, country, state/province, postal/zip code
Billing and payment information (credit card, PayPal, Google Pay, or other supported payment methods), processed by our payment provider — we do not store full credit card numbers on our own servers
If you do not provide information required for a paid plan or feature, you may not be able to complete signup or use that plan or feature.
Where data is stored
Wick Hockey is hosted on Uscreen. Account and service data is stored in the United States.
How we use data
We use your information to:
Create and manage your account
Provide access to videos and app features
Process payments when applicable
Send account, security, and service notices
Improve the product (see Analytics)
Partnership / organization free access
If you join through an association or partner offer (for example a free coupon), we use your account data only to deliver the service and related app/account communications. We do not take ownership of that organization’s membership list.
Retention
We keep your data while your account is active. After you delete your account, we keep data for up to 30 days, then remove it from our systems (except where we must keep something longer for legal or accounting reasons).
We may collect and store certain information about your interaction with Company website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. Company uses this information only to improve the quality of our services and products. If you choose to decline cookies via your browser, you will have some limitations in using Company services.
When you register, we may email you about:
Welcome and account access
Password resets and security
Service and product updates related to Wick Hockey
Subscription, free-period, renewal, or cancel information (when applicable)
You may also receive marketing emails about Wick Hockey features or content. You can opt out of marketing emails. You may still receive essential account and service messages (password reset, security, billing, terms/privacy updates).
For certain partnership or free-access programs, we may keep those contacts on a separate list and limit email to app, account, and essential service messages unless you opt in to more.
If you forget your login, use “forgot password” on the site; a reset link will be emailed to you.
In the event that Company goes through a business transition, such as a merger, acquisition by or with another company, including partial or all assets, any personally identifiable information we have on record will likely be transferred with the transition.
We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a tough to guess password for your registered account with Company to ensure others from easily guessing your password.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing emails
Ask questions about how we use your data
These rights apply to all registered users, including those who join through a partner or free-access offer.
To exercise any of these rights, contact info@wickfest.ca.
This policy is intended to align with applicable privacy laws for our users, including Canadian private-sector privacy expectations (such as PIPEDA) where they apply. Older references to the UK Data Protection Act 1998 no longer apply.
If you have any questions or concerns about this policy, services or features, please don’t hesitate to contact us at info@wickfest.ca
Wick Hockey is operated by Twenty Two Hockey Consulting Ltd. Hosting and platform services are provided by Uscreen. Payment processing is handled by our payment providers.